Mrs Kay Crook

Written by a NHS patient at St Mark's Hospital

Such good care and service.

Recommend

Trust

Listening

Written by a private patient at St Mark's Hospital

Kay is amazing nurse. Always lightening up the mood. Very supportive and caring.

Recommend

Trust

Listening

Written by a carer at Northwick Park Hospital

At every point dealing with Mrs Crook has been extremely good. She keeps you informed and her open honesty has us very comfortable. Nothing needs to be improved upon. Just would like the team to have the ability to retain the use of the facilities, my daughter has had the best experience possible under your care and being treated at The Portland hospital has especially been such a smooth ,speedy and pleasant day. Thank you.

Recommend

Trust

Listening

Written by a carer at St Mark's Hospital

My son had suspected bowel disease, Kay organised for him to have a colonoscopy/gastroscopy at the Portland hospital - thankfully The results of the procedure were negative – the care we received from Kay and the staff at the Portland was excellent - heartfelt thanks to all

Recommend

Trust

Listening

Written by a carer at St Mark's Hospital

My son was diagnosed with Crohns just before lockdown and was very poorly. The care under Dr Higher and Kay Crook has been exceptional. Kay is incredibly caring, warm , patient and makes you feel safe and secure. This has been such an emotional time and Kay always has time to talk , reassure and be there for the entire family. Although she is clearly very busy nothing is too much trouble and having her support has made the difference in us all getting our head around this life long condition. Kay thinks of the bigger picture and thinks of the affects on all the members of our family. We feel very lucky and it is clear she is on top of my sons care and future needs. All the hospital staff are friendly and kind, it is spotlessly clean and we wouldn't want to be treated anywhere else.We really appreciate all her time and care.

Recommend

Trust

Listening